Public-service planning
Plan accessibility work for a U.S. public entity with a clear technical scope.
For U.S. state and local public entities, start with the services people need to use, the evidence you already have and the work your team can implement. We help define a technical review and prioritized delivery plan.
Applicability note: this route focuses on U.S. state and local public entities. Title II dates depend on the entity and population tier; a public-facing URL alone does not establish coverage.
What we clarify
Evidence for the service, not a generic promise.
- Public tasksIdentify the services and journeys people need to complete.
- Existing evidenceReview reports, known barriers, standards and limitations.
- Delivery ownershipPrioritize work your team and Virtually(Creative) can implement together.
Scope conversation
Bring the service and evidence.
Use this form for public-entity planning. If you are a vendor responding to procurement, the ACR route is separate. Do not include credentials or confidential case details.
A practical delivery plan
Make the work specific.
Technical planning supports public-service teams; it does not replace legal, procurement or organizational review.
Review source-linked readiness guidance- 01
Identify the public task
Define services, users, states and environments before choosing a test scope.
- 02
Separate requirements
Keep jurisdiction, entity type, procurement rules, standards and technical targets distinct.
- 03
Prioritize owned work
Connect observed barriers to the team, release or partner who can take the next action.
Before you send
Questions, answered plainly.
Does this route cover every government requirement?
No. Applicability and requirements are confirmed during scoping with the appropriate advisers. Technical review does not decide legal coverage.
Are vendors meant to use this page?
Vendors selling software to a public-sector buyer should use the separate ACR scoping route.
Can we bring an existing audit?
Yes. Existing evidence can help define a bounded remediation, verification or documentation engagement.